Company: Visionary Growth Solutions
Location: United States (Remote)
Employment Type: Contractor (Freelance via Upwork)
Salary: $35–$40 per hour
Experience Level: Entry-level (No Degree Required)
Posted: 9 days ago
We are looking for a motivated and customer-oriented
Entry-Level Customer Service Representative to join our team
remotely. This position is ideal for candidates eager to gain experience in
customer support while working with a company that values engagement and
exceptional service. If you enjoy helping people, have a friendly and
approachable demeanor, and thrive in a remote environment, we encourage you
to apply.
The primary focus of this role will be
managing our online listings and
facilitating communication with potential clients. Our target
audience includes single moms and new graduates, so a compassionate
and understanding approach is essential.
Key Responsibilities
-
Manage online listings across various platforms to ensure they
remain up-to-date and accurate.
-
Engage with potential clients by responding to inquiries in a
professional, friendly, and timely manner.
-
Provide customer support via email, chat, and phone to assist
customers with their questions or concerns.
-
Maintain organized records of customer interactions and
feedback.
-
Collaborate with internal teams to improve customer experience and
streamline communications.
-
Assist with administrative tasks as needed.
Required Qualifications & Skills
| Qualification | Details |
|---|---|
| ☑️Experience Level | No prior experience required (Entry-Level) |
| ☑️Education | No degree required |
| ☑️Technical Skills | Basic proficiency with Microsoft Office, Google Suite, and online communication tools |
| ☑️Soft Skills | Friendly demeanor, strong communication skills, and problem-solving abilities |
| ☑️Work Environment | Must have a quiet space to work remotely with a stable internet connection |
| ☑️Preferred but Not Required | Previous experience in customer service, virtual assistance, or sales is a plus |
Why Join Us?
✅
Flexible Work Schedule: Work remotely and set your own hours within
project guidelines.
✅
Competitive Pay: Earn between $35-$40 per hour for your work.
✅
Training & Support: We provide guidance to ensure you succeed in
this role.
✅
Impactful Work: Help single moms and new graduates connect with
services they need.
✅
Great Career Starter: Gain valuable
customer service experience that can open doors to future
opportunities.
FAQs
1. Do I need previous customer service experience?
No, this is an entry-level role, and we encourage candidates with no
experience to apply. Training will be provided.
2. What equipment do I need to work remotely?
You will need a reliable
computer/laptop, stable internet connection, and a headset for clear
communication.
3. Is this a full-time or part-time role?
This is a contract-based position, and the working hours may vary based
on project needs. You will have flexibility in setting your schedule.
4. What kind of customers will I be interacting with?
You will primarily communicate with
single moms and new graduates seeking services or information through
our listings.
5. What platforms will I be using for communication?
You will engage with customers via
email, online chat, and possibly phone calls through platforms like
Upwork, Google Suite, and customer support software.
How to Apply?
Step 1: Prepare Your Application
-
Update your resume to highlight any relevant skills, including
communication, organization, or prior administrative/customer service
experience.
-
Prepare a short cover letter or personal statement about why you're
interested in the role and how you can contribute.
Step 2: Apply on Upwork
-
Go to the Upwork job listing (search for "Entry-Level Customer
Service Representative - Visionary Growth Solutions").
- Apply on Upwork
- Apply on Visionary Growth
- Apply on Linkedin
- Apply on Jooble
- Apply on Remote Jobs
- Apply on Adzuna
-
Create an Upwork profile (if you don’t already have one).
-
Submit your proposal, ensuring that you:
-
Introduce yourself professionally.
-
Mention any relevant experience (even if it’s from volunteering or
personal projects).
-
Highlight your communication skills and enthusiasm for the role.
-
Attach your resume and any supporting documents.
Step 3: Interview Process
-
If selected, you will receive an invitation for an online interview.
-
Be prepared to discuss your
availability, communication skills, and interest in customer service.
-
If successful, you’ll receive a contract offer through Upwork.
